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Our customer service is available from 8 AM to 8 PM, Monday to Saturday. We're closed on Sundays and holidays.

You can also reach us through our 24/7 chat support for urgent matters.

For technical issues, the support team is available until 10 PM on weekdays.

Metro Manila deliveries typically take 1-2 business days.

For provincial areas, it's usually 3-5 business days depending on the location.

Express shipping is available for next-day delivery in Metro Manila for an additional fee.

We accept all major credit and debit cards including Visa, Mastercard, and Amex.

We also accept digital wallets like GCash, PayMaya, and bank transfers.

Yes, all our products come with a minimum 6-month warranty against manufacturing defects.

Premium items have extended warranties up to 2 years. Check product details for specifics.

You can extend your warranty by purchasing our protection plan within 30 days of purchase.

Yes, we have a 30-day return policy for unused items with original packaging.

Just bring your receipt and the item to any of our stores for processing.

For online purchases, you can initiate a return through your account dashboard.